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Witty V's Shop Policies

PROCESSING TIME:

Please allow for at least 10 – 15 working days for production of your order. (Working days exclude weekends and public holidays).

If your order is customised, please allow for a maximum of 15 working days for production of your order – ONCE ARTWORK HAS BEEN APPROVED. (Witty V cannot be held responsible for late deliveries if artwork is not approved in time)

If your order has been placed online and you are based in East London – shipping fees will not apply and a pick up location is available.

All packages shipped from East London are expected to reach you within 3 - 5 business days (depending on where you are based). Packages are sent via The Courier Guy.

PRINTABLES:

Please allow for 1 - 2 working days for your artwork to be emailed through to you (especially for items that need to be personalized).

Please note this is a DIGITAL PRODUCT, and no physical item will be shipped.

All designs are the property of Witty V. All designs are for personal use only, and can not be resold. 

ARTWORK:

ONLINE SHOP ORDERS: While we take great care to avoid all mistakes and errors, Witty V cannot be held responsible for spelling errors and incorrect information on any item that you have submitted (as per your approved artwork). It is up to the client to ensure that all information supplied is correct – please make sure to check your information thoroughly before submitting an order.

CUSTOM ORDERS: Whilst we take great care to avoid all mistakes and errors, Witty V cannot be held responsible for typing errors, spelling errors and incorrect information on any item as supplied and approved by the client. (It is up to the client to ensure that all information supplied is correct once a proof of design has been submitted for approval.) No changes to incorrect information will be available once artwork has been approved and sent for production.

(NOTE: No refunds or reprints will be given after the final approved design has been sent to production due to an oversight after proof reading)

COLOUR VARIATIONS IN PRINTING:

Please be advised that there may be some colour variation in printing, compared to what you have seen on your screen. This is due to the nature of CYMK printing, please discuss any concerns you have upfront and we will be able to advise.  There will be no re-printing at the expense of Witty V.

By placing an order with us you acknowledge you have read and agree to all of our shop policies.